Privacy Policy
Last updated: August 30, 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Username, email address, company name, and domain
- Profile Information: Any additional information you choose to provide
- Payment Information: Billing details processed securely through Stripe
- Campaign Data: UTM parameters, campaign names, and analytics data you create
- Communications: Messages you send to us for support or inquiries
Automatically Collected Information
- Log data (IP addresses, browser type, operating system)
- Usage data (features used, time spent, click patterns)
- Device information (device type, screen size, browser settings)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent activities
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share information in these circumstances:
- Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing
- Protection: To protect rights, property, or safety of UTM Depot, users, or others
4. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We will retain and use information as necessary to:
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Provide continued service
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal information
- Portability: Request transfer of your information
- Restriction: Request restriction of processing
- Objection: Object to processing of your information
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. Types of cookies we use:
- Essential Cookies: Required for basic site functionality
- Performance Cookies: Help us understand how visitors use our site
- Functionality Cookies: Remember your preferences and settings
You can control cookies through your browser settings, but disabling certain cookies may affect functionality.
8. Third-Party Services
Our service integrates with third-party services:
- Stripe: Payment processing (subject to Stripe's privacy policy)
- Analytics Services: Website and application analytics
- Hosting Services: Cloud infrastructure providers
These services have their own privacy policies governing their use of your information.
9. International Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers in accordance with applicable laws.
10. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
11. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notification to registered users
- Providing notice through our service
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: joel@paperbak.com
Company Name: Paperbak Labs